LogoPuzzi 4/20 ClassicPuzzi 4/30 Classic
  • General notes
  • Environmental protection
  • Intended use
  • Description of the device
  • Symbols on the device
  • Start-up
    • Installing the steering rollers
    • Installing accessories
  • Operation
    • Wet cleaning of carpets/hard surfaces
      • Wet cleaning of carpets
      • Wet cleaning of hard surfaces
      • Defoaming agent
      • Mixing the cleaning solution
      • Filling the fresh water tank
      • Performing cleaning
      • Emptying the waste water container
      • Ending wet cleaning
    • Use as a multi-purpose vacuum cleaner
      • Vacuuming hard surfaces
      • Vacuuming carpets
      • Vacuuming up water
    • Blowing function
    • Each time after use
    • Storing the device
  • Cleaning methods
    • Normal soiling
    • Heavily soiling or stains
    • Upholstery cleaning
    • Cleaning tips
    • Detergent
  • Transport
  • Storage
  • Care and service
    • Cleaning the motor protection filter
    • Cleaning the filter basket
    • Cleaning the nozzle mouthpiece
  • Troubleshooting guide
    • The device is not working

    • No water emitted from the nozzle

    • Single-sided spray jet

    • Poor suction performance

    • Spray pump is loud

    • Heavy foaming in the wastewater container

  • Customer Service department
    • The device is not working

    • No water emitted from the nozzle

    • Single-sided spray jet

    • Poor suction performance

    • Spray pump is loud

    • Heavy foaming in the wastewater container

  • Warranty
  • Accessories and spare parts
  • EU Declaration of Conformity
  • Technical data
    • Puzzi 4/20 Classic
    • Puzzi 4/30 Classic

      Puzzi 4/20 Classic
      Puzzi 4/30 Classic

      59801210 (06/25)

      General notes

      Read these original instructions and the enclosed safety instructions before using the device for the first time. Act in accordance with them.

      Keep both books for future reference or for future owners.

      • If the operating instructions and safety instructions are not observed, the device can be damaged and dangers could arise for users and other persons.

      • Notify the dealer immediately in the case of shipping damage.

      • Check the package contents when unpacking for missing accessories or for damage.

      Environmental protection

      The packing materials can be recycled. Please dispose of packaging in accordance with the environmental regulations.

      Electrical and electronic devices contain valuable, recyclable materials and often components such as batteries, rechargeable batteries or oil, which - if handled or disposed of incorrectly - can pose a potential danger to human health and the environment. However, these components are required for the correct operation of the device. Devices marked by this symbol are not allowed to be disposed of together with the household rubbish.

      Notes on the content materials (REACH)

      Current information on content materials can be found at: www.kaercher.de/REACH

      Intended use

      • With the purchase of this device, you have acquired a spray extraction device (washing vacuum cleaner) for maintenance cleaning or basic cleaning of carpets with deep cleaning action.

      • Hard surfaces can also be cleaned with a hard surface attachment for the Sprühex floor nozzle (included in the scope of delivery).

      • With the appropriate accessories (included in the scope of delivery), it can also be used as a multi-purpose vacuum cleaner.

      • Liquid media may only be sucked in up to a temperature of 50 °C.

      • This device is suitable for commercial use, e.g. in hotels, schools, hospitals, factories, shops, offices, and rental companies.

      Description of the device


      1. Device head
      2. Device carrying handle
      3. Spray switch, vacuum/blowing function switch
      4. Spray hose connection
      5. Cleaning solution suction hose with filter
      6. Hose holder + holder for accessories
      7. Air outlet (blowing function)
      8. Mains cable
      9. Motor protection filter with cable tie (detachable)
      10. Fresh water tank, removable
      11. Fresh water tank carrying handle
      12. Filling hole for fresh water
      13. Waste water container
      14. Lock for the device head
      15. Suction hose port
      16. Chassis + recessed grip
      17. Steering roller
      18. Suction hose
      19. Handle
      20. Suction control
      21. Locking button
      22. Spray hose
      23. 2x 0.5 m suction pipe
      24. Sprühex upholstery nozzle
      25. Sprühex floor nozzle with hard surface attachment
      26. Sprühex crevice nozzle
      27. Floor nozzle with hard surface insert (wet/dry vacuuming only)
      28. Filter basket, washable (dry vacuuming only)
      29. Upholstery nozzle* (dry vacuuming only)

      * Puzzi 4/30 Classic only

      Special accessories:

      • Detergents for carpet and upholstery cleaning

      • Paper filter bag for fine dust (dry vacuuming only)

      Symbols on the device

       
      Spraying
       
      Vacuuming/Blowing function
       
      Vacuuming of large quantities of liquid

      Start-up

      1. Check the power cord, extension cable and hoses for damage before each start-up.

      Installing the steering rollers

      1. Install the steering rollers as shown in the illustration.


      Installing accessories

      1. Sprühex floor nozzle:

        1. Connect the suction pipes together, plug them into the handle and click into place.


        2. Attach the Sprühex floor nozzle to the suction pipes and click into place.


      2. Attach the Sprühex upholstery nozzle to the handle and click into place.


      3. Attach the Sprühex crevice nozzle to the handle and click into place.


      Operation

      ATTENTION

      Danger due to fine dust/water ingress

      Risk of damage to the suction motor.

      Never operate the device without the motor protection filter.

      Wet cleaning of carpets/hard surfaces

      ATTENTION

      Danger from cleaning solution

      Risk of damage

      Before using the device, check the object to be cleaned for colour fastness and water resistance in an inconspicuous place.
      1. Plug the suction hose to the suction hose port on the device. Insert the spray hose coupling into the spray hose connection on the device and latch into place.


      Wet cleaning of carpets

      Note

      Only use KÄRCHER carpet cleaner for cleaning. See "Detergents" chapter.

      1. Use the Sprühex floor nozzle without the hard surface attachment.

      Wet cleaning of hard surfaces

      1. Use the Sprühex floor nozzle with the hard surface attachment. Slide the hard surface attachment sideways onto the Sprühex floor nozzle. Squeegee points to the front, the brush strips to the back.

      Defoaming agent

      Note

      Foam is generated in the wastewater container when cleaning previously shampooed carpets. Foaming can be prevented by adding defoaming agents.

      1. Add defoaming agent (special accessory) to the wastewater container.

      Mixing the cleaning solution

      DANGER

      Danger from detergents

      Risk of injury and damage

      Observe all instructions that are included with the detergents used.

      Note

      Warm water (maximum 50 °C) increases the cleaning effect. Check the temperature resistance of the surface to be cleaned.

      Note

      Use detergents sparingly to conserve the environment.

      1. Mix fresh water and detergent in a clean container (concentration as specified for the detergent). Dissolve the detergent in the water.

      Filling the fresh water tank

      1. Unlock and remove the device head.


      2. Remove the fresh water tank.

      3. Pour the cleaning solution into the fresh water tank. The filling level must not exceed the "MAX" marking.

      4. Fit the fresh water tank into the waste water container (orientation according to illustration).


      5. Fit the device head onto the waste water container. Make sure that the cleaning solution suction hose is positioned in the filling hole of the fresh water tank.

      6. Lock the device head.

      Performing cleaning

      1. Plug the mains plug into a mains socket.


      2. Press the vacuum/blowing function switch (position I) to switch on the suction turbine.

      3. Completely close the suction control on the handle.


      4. Press the spray switch to switch on the spray pump. The indicator light lights up.


      5. Press the lever on the handle to spray the cleaning solution. It may take a few seconds for the cleaning solution to be sucked in.


      6. To spray large areas, first press the lever on the handle and then press the locking button.


      7. Run over the surface to be cleaned in overlapping paths. Pull the nozzle backwards (do not push).

      Emptying the waste water container

      Note

      When the waste water container is full, a float switch closes the suction opening and the device runs at a higher speed. Switch off the device immediately and empty the container.

      1. Switch off the device by pressing the vacuum/blowing function switch and the spray switch (position 0, indicator light goes out).


      2. Pull out the mains plug.

      3. Remove the suction hose.

      4. Unlock and remove the device head.

      5. Remove the fresh water tank.

      6. Empty the waste water container.

      Ending wet cleaning

      1. Rinse the spray lines in the device by filling the fresh water tank with approx. 1 litre of clear water.

      2. Hold the nozzle over the drain and switch on the spray pump until the clear water is used up.

      Use as a multi-purpose vacuum cleaner

      Note

      Dry vacuuming: Using a paper filter bag (special accessory) is recommended when vacuuming fine dust.

      Note

      Dry vacuuming: Waste water container and accessories must be dry, otherwise dirt may adhere.

      1. Unlock and remove the Sprühex floor nozzle.


      2. Select the desired accessory and plug it onto the suction pipe or directly onto the handle.

      3. Unlock and remove the device head.

      4. Remove the fresh water tank.


      5. Pull the paper filter bag (special accessory) over the suction hose port (inside) of the waste water container.

      6. Fit the filter basket (clean and dry) into the waste water container.

      7. Fit and lock the device head.

      8. Press the vacuum/blowing function switch (position I).

      9. Perform cleaning.

      Vacuuming hard surfaces

      1. Fit the hard surface insert into the floor nozzle. Bristles should point forward.

      Vacuuming carpets

      1. Use the floor nozzle without the hard surface insert.

      2. Operate the suction control to adjust the suction power.

        Note

        Close the suction control again after use.

      Vacuuming up water

      Note

      A filter bag must not be used.

      Note

      When the waste water container is full, a float switch closes the suction opening and the device runs at a higher speed. Switch off the device immediately and empty the container.

      1. To suck up moisture or wetness, attach the desired accessories to the suction pipes or directly to the handle.

      2. Press the vacuum/blowing function switch (position I).

      3. Open the suction control for sucking up large quantities of water.

        Note

        Close the suction control again after use.

      4. Empty the full waste water container (see chapter "Draining the waste water container").

      Blowing function

      Note

      The blowing function enables faster drying of e.g. carpets, upholstery.

      Note

      When using the blowing function, the waste water container must be empty and clean so that no dirt is blown out.

      1. Unlock and remove the device head.

      2. Remove the fresh water tank.

      3. Remove the suction hose.

      4. Drain and clean the waste water container.

      5. Fit and lock the device head.

      6. Connect the suction hose to the outlet opening on the device head.


      7. Press the vacuum/blowing function switch.

      8. Carry out drying.

      Each time after use

      1. Switch off the device by pressing the vacuum/blowing function switch and the spray switch (position 0, indicator light goes out).

      2. Empty the full waste water container (see chapter "Draining the waste water container").


      3. Thoroughly rinse the waste water container with clear water.

      4. Disconnect accessories from the device and separate the hose, nozzle and suction pipes.

        Note

        Residual water may drip out.

      5. Rinse accessories individually under running water and then allow to dry.

      6. Clean the motor protection filter under running water and leave to dry before refitting.

      7. Clean the filter basket under running water and allow to dry.

      8. Leave the device open to dry.

      Storing the device

      1. Empty the fresh water tank.

      2. Thoroughly rinse the fresh water tank with clear water.

      3. Store accessories according to the illustration.


      4. Store the device in a dry room and secure it against unauthorised use.

      Cleaning methods

      Normal soiling

      1. Spray and vacuum up the cleaning solution in one step.

      Note

      Repeated vacuuming without spraying shortens the drying time.

      Heavily soiling or stains

      1. Apply cleaning solution with the suction turbine switched off and let it work for 10 to 15 minutes.

      2. Clean the area as with normal soiling.

      Upholstery cleaning

      1. Attach the upholstery nozzle instead of the floor nozzle (with suction pipe).

      2. Use less detergent for sensitive fabrics and spray the surface at a distance of approx. 200 mm. Then only vacuum.

      Cleaning tips

      • Spray heavily soiled areas in advance and allow the cleaning solution to work for 5 to 10 minutes.

      • Always work from light to shadow (from window to door).

      • Always work from the cleaned to the uncleaned area.

      • The more sensitive the covering (oriental bridges, Berber, upholstery fabric) the lower the concentration of detergent.

      • Carpets with jute backs can shrink and bleed in colour if the work is too wet.

      • Brush wet pile carpets in the direction of the pile after cleaning when wet (e.g. with a fibre brush or scrubber).

      • Impregnating after wet cleaning prevents the textile from being quickly soiled again.

      • To avoid pressure points or rust stains, do not walk on or furnish the cleaned area until after it has fully dried.

      • To improve the cleaning result, rinse the object with clean water after using detergents.

      Detergent

      Description
      Name
      Dosing
      Order number
      CarpetPro cleaner (0.8 kg)
      RM 760 powder
      1 %
      6.295-849.0
      CarpetPro cleaner, iCapsol (16 piece)
      RM 760 tabs
      2 tabs for 8 litres
      6.295-850.0
      CarpetPro cleaner, quick-drying (10 litre)
      RM 767 liquid
      1.2 %
      6.295-198.0
      CarpetPro cleaner (10 litres)
      RM 764 liquid
      1 %
      6.295-854.0
      CarpetPro impregnation (5 litres)
      RM 762 liquid
      20 %
      6.295-852.0
      Defoaming (2.5 litres)
      RM 761 liquid
      0.5 %
      6.291-389.0

      For further information, please request the product information sheet and the EU safety data sheet for the relevant cleaning agent.

      Transport

      CAUTION

      Failure to observe the weight

      Risk of injury and damage

      Be aware of the weight of the device during transportation.
      1. Grasp the device by the carrying handle for carrying.

      2. When transporting the device in vehicles, secure it to prevent it from slipping or overturning in accordance with the respective valid guidelines.

      Storage

      CAUTION

      Failure to observe the weight

      Risk of injury and damage

      Be aware of the weight of the device during storage.

      The device may only be stored indoors.

      1. Store the device preferably with clean (fresh) water in the pump system, especially when storing for a longer period of time.

      Care and service

      DANGER

      Danger of electric shock

      Injuries due to touching live parts

      Switch off the device.Remove the mains plug.

      Cleaning the motor protection filter

      1. Unlock and remove the device head.

      2. Release the cable ties according to the illustration and remove the motor protection filter.


      3. Clean the motor protection filter under running water and allow to dry.

      4. Fasten the motor protection filter to the suction channel of the device head with cable ties. Make sure that the closure of the cable tie is on the opposite side of the suction hose port.

      Cleaning the filter basket

      1. Unlock and remove the device head.

      2. Remove the filter basket from the waste water container.


      3. Clean the filter basket under running water and allow to dry.

      Cleaning the nozzle mouthpiece

      Note

      If the spray jet is uneven, the nozzle mouthpiece of the washing suction accessory can be damaged by residues and will need to be cleaned.

      1. Cleaning the Sprühex floor nozzle or Sprühex upholstery nozzle: Release the nozzle mounting by turning it and pulling it out together with the nozzle mouthpiece.

        Note

        Keep the O-ring/sealing ring in a safe place and reinsert it after cleaning.


      2. Clean residue from the nozzle mouthpiece under running water.

      3. Insert the nozzle mouthpiece into the nozzle mounting and fasten it again by turning it.

      Troubleshooting guide

      DANGER

      Danger of electric shock

      Injuries due to touching live parts

      Switch off the device.Remove the mains plug.
      • The device is not working 

      • No water emitted from the nozzle 

      • Single-sided spray jet 

      • Poor suction performance 

      • Spray pump is loud 

      • Heavy foaming in the wastewater container 

      The device is not working

      Remedy:

      1. Check the socket and the power supply fuse.

      2. Check the mains cable and the mains plug of the device.

      3. Connect the mains plug.

      4. Switch on the device.

      5. The overheating protection has tripped. Allow the device to cool down.

      No water emitted from the nozzle

      Remedy:

      1. Fill up the fresh water tank.

      2. Check the coupling on the spray hose for correct fit.

      3. Clean or replace the nozzle mouthpiece.

      4. Check the fresh water tank for correct seating.

      5. Check the cleaning solution suction hose for correct position in the fresh water tank.

      6. Clean the filter on the cleaning solution suction hose.

      7. Spray pump defective, contact customer service.

      Single-sided spray jet

      Remedy:

      1. Clean the nozzle mouthpiece.

      Poor suction performance

      Remedy:

      1. Check the correct seating of the device head on the waste water container.

      2. Clean the seal on the device head and the contact surface on the waste water container.

      3. Close the suction control on the handle.

      4. Clean the motor protection filter.

      5. Clean the filter basket.

      6. Replace the paper filter bag.

      7. Check the accessories, suction hose or suction pipe for clogging and clean if necessary.

      8. Empty the waste water container.

      Spray pump is loud

      Remedy:

      1. Refill the fresh water tank.

      Heavy foaming in the wastewater container

      Remedy:

      1. Add defoaming agent (special accessory) to the wastewater container.

      Customer Service department

      If the malfunction cannot be corrected, the device must be checked by the Customer Service department.

      • The device is not working 

      • No water emitted from the nozzle 

      • Single-sided spray jet 

      • Poor suction performance 

      • Spray pump is loud 

      • Heavy foaming in the wastewater container 

      The device is not working

      Remedy:

      1. Check the socket and the power supply fuse.

      2. Check the mains cable and the mains plug of the device.

      3. Connect the mains plug.

      4. Switch on the device.

      5. The overheating protection has tripped. Allow the device to cool down.

      No water emitted from the nozzle

      Remedy:

      1. Fill up the fresh water tank.

      2. Check the coupling on the spray hose for correct fit.

      3. Clean or replace the nozzle mouthpiece.

      4. Check the fresh water tank for correct seating.

      5. Check the cleaning solution suction hose for correct position in the fresh water tank.

      6. Clean the filter on the cleaning solution suction hose.

      7. Spray pump defective, contact customer service.

      Single-sided spray jet

      Remedy:

      1. Clean the nozzle mouthpiece.

      Poor suction performance

      Remedy:

      1. Check the correct seating of the device head on the waste water container.

      2. Clean the seal on the device head and the contact surface on the waste water container.

      3. Close the suction control on the handle.

      4. Clean the motor protection filter.

      5. Clean the filter basket.

      6. Replace the paper filter bag.

      7. Check the accessories, suction hose or suction pipe for clogging and clean if necessary.

      8. Empty the waste water container.

      Spray pump is loud

      Remedy:

      1. Refill the fresh water tank.

      Heavy foaming in the wastewater container

      Remedy:

      1. Add defoaming agent (special accessory) to the wastewater container.

      Warranty

      The warranty conditions issued by our relevant sales company apply in all countries. We shall remedy possible malfunctions on your appliance within the warranty period free of cost, provided that a material or manufacturing flaw is the cause. In a warranty case, please contact your dealer (with the purchase receipt) or the next authorised customer service site.

      Further information can be found at: www.kaercher.com/dealersearch

      Further warranty information (if available) can be found in the service area of your local Kärcher website under "Downloads".

      Accessories and spare parts

      Only use original accessories and original spare parts. They ensure that the appliance will run fault-free and safely.

      Information on accessories and spare parts can be found at www.kaercher.com.

      EU Declaration of Conformity

      We hereby declare that the machine described below complies with the relevant basic safety and health requirements in the EU Directives, both in its basic design and construction as well as in the version placed in circulation by us. This declaration is invalidated by any changes made to the machine that are not approved by us.

      Product: Spray retraction device

      Type: 1.100-xxx

      Currently applicable EU Directives

      2006/42/EC (+2009/127/EC)

      2011/65/EU

      2014/30/EU

      Harmonised standards used

      EN IEC 63000: 2018

      EN 55014-1: 2017 + A11: 2020

      EN 55014-2: 2015

      EN 60335-1

      EN 60335-2-68

      EN 60335-2-69

      EN 61000-3-2: 2014

      EN 61000-3-3: 2013

      EN 62233: 2008

      National standards used

      -

      The signatories act on behalf of and with the authority of the company management.


      Documentation supervisor:

      S. Reiser

      Alfred Kärcher SE & Co. KG

      Alfred-Kärcher-Str. 28 - 40

      71364 Winnenden (Germany)

      Ph.: +49 7195 14-0

      Fax: +49 7195 14-2212

      Winnenden, 2021/10/01

      Technical data

      • Puzzi 4/20 Classic 

      • Puzzi 4/30 Classic 

      Puzzi 4/20 Classic

      Electrical connection
      Mains voltage
      220-240 V
      Phase
      1 ~
      Power frequency
      50-60 Hz
      Protection Class
      IPX4
      Protection class
      II
      Power (max.)
      1025 W
      Power protection (slow-blowing)
      10 A
      Device performance data
      Tank content
      20 l
      Fresh water filling quantity
      4 l
      Wastewater filling quantity
      8 l
      Air quantity (max.)
      31 l/s
      Negative Pressure (max.)
      17,0 (170) kPa (mbar)
      Spray pressure (max.)
      0,28 MPa
      Spray volume
      1,0 l/min
      Overpressure (blowing function)
      8,5 (85) kPa (mbar)
      Cleaning solution temperature (max.)
      50 °C
      Dimensions and weights
      Typical operating weight
      8,0 kg
      Length x width x height
      339 x 373 x 524 mm
      Diameter of the suction hose
      35 mm
      Environmental conditions
      Ambient temperature (max.)
      +40 °C
      Determined values in acc. with EN 60335-2-68
      Sound power level LWA + Uncertainty K
      90 dB(A)
      Sound pressure level LpA
      73 dB(A)
      Hand-Arm Vibration value
      <2,5 m/s2
      Mains cable
      Power cord type
      H05VV-F 2x1,0 mm2
      Part number (EU)
      9.384-374.0
      Cable length
      5,0 m

      Puzzi 4/30 Classic

      Electrical connection
      Mains voltage
      220-240 V
      Phase
      1 ~
      Power frequency
      50-60 Hz
      Protection Class
      IPX4
      Protection class
      II
      Power (max.)
      1025 W
      Power protection (slow-blowing)
      10 A
      Device performance data
      Tank content
      30 l
      Fresh water filling quantity
      4 l
      Wastewater filling quantity
      18 l
      Air quantity (max.)
      31 l/s
      Negative Pressure (max.)
      17,0 (170) kPa (mbar)
      Spray pressure (max.)
      0,28 MPa
      Spray volume
      1,0 l/min
      Overpressure (blowing function)
      8,5 (85) kPa (mbar)
      Cleaning solution temperature (max.)
      50 °C
      Dimensions and weights
      Typical operating weight
      8,6 kg
      Length x width x height
      339 x 373 x 667 mm
      Diameter of the suction hose
      35 mm
      Environmental conditions
      Ambient temperature (max.)
      +40 °C
      Determined values in acc. with EN 60335-2-68
      Sound power level LWA + Uncertainty K
      90 dB(A)
      Sound pressure level LpA
      73 dB(A)
      Hand-Arm Vibration value
      <2,5 m/s2
      Mains cable
      Power cord type
      H05VV-F 2x1,0 mm2
      Part number (EU)
      9.384-374.0
      Cable length
      5,0 m
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