Contact

We are always happy to help with all your questions, suggestions or issues.

Contacting us regarding the performance of the machine

Please note product registration does not qualify as proof of purchase and clearly states at time of registration should you need to claim we will ask for a copy of the proof of purchase.

During peak periods response times may vary. Expert advice and support can also be found at your local Kärcher Center.

Submit your query below

We are currently in our busiest season and it may take up to 7 working days to respond to your query. We are working hard to respond to you as quickly as possible and we apprecaite your patience. 

Please be aware that our peak times are Monday-Wendesday mornings and you may experience longer than normal wait times. We appreciate your patience and will assist you as quickly as possible. To minimise your wait time, you may want to consider calling outside of these hours. Thank you. 

If you are still not satisfied with the outcome after contacting the relevant department(s), please view our Complaints Procedure.